INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The product images are visual representations, but we strive to make them as accurate as possible to the actual item. However, there may be slight variations in color or design due to factors such as lighting or your device’s display. We recommend reading the product description for more details.

Where can I view my sales receipt?

Your sales receipt will be sent to your email once your order has been processed. If you can't find it in your inbox, please check your spam or junk folder. Additionally, you can view your order history by logging into your account on our online store.

How can I return an item?

If you wish to return an item, please contact our customer service within the time frame outlined in our return policy. We will provide you with instructions on how to return the item securely. Please note that items must be unused and in their original packaging.

Will you restock items indicated as “out of stock?”

We are constantly working to restock our products. If an item is out of stock, we recommend signing up for notifications to be alerted when it becomes available again. You can also contact us for more information about future availability.

Where can I ship my order?

 We offer shipping to a wide range of locations. During checkout, you will be able to select your shipping address. If you have any questions about available shipping options, please refer to our shipping page or contact our customer service for further details.

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